Non-Voluntary loneliness
This real-life project circled around the question on how to combat non-voluntary loneliness in the city of Helsingborg, Sweden. The task was to develop a prototype that would help the target audience to find a way out of their loneliness. The design team worked closely with the city's officials and divided the project into the following phases:
Design Research & Insights
Analyzing current service systems
Interviewing different stakeholders & experts
User survey
Creating personas & user journeys based on user surveys
Concepting
Concept exploration
Development of concept space
Choosing final concept & developing it further
Prototyping
Prototype development
Prototype user testing
MAIN TAKE-AWAYS
Real life client
Ecosystem mapping
Concept exploration
Prototyping
User testing